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Privacy Policy – isafe Bd
Privacy Policy –
iSafe BD (“we,” “our,” or “us”) is committed to safeguarding the privacy of our users, especially children, teenagers, and families who rely on our platform for safety and support. This Privacy Policy outlines how we collect, use, and protect your data when you use our mobile application (“App”) and services.
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1. Information We Collect:
We may collect the following types of data:
<• Personal Information (Voluntary): Name, phone number, email, age group, and other details provided when creating a profile or submitting a report.
• Reports & Complaints: Information you share when reporting cyberbullying, harassment, or missing child cases.
• Device & Usage Data: Device type, app version, crash logs, and anonymized analytics to improve performance.
• Location Data (Optional): If enabled, location is collected during missing child reports to send localized alerts.
We never collect sensitive financial information (credit cards, banking details, etc.).
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2. How We Use Your Information
Your information is used to:
• Verify and process safety-related complaints.
• Provide support in cases of cyberbullying or child safety.
• Connect victims with law enforcement, counselors, or our advisory experts when necessary.
• Issue missing child alerts to other users and volunteers in relevant areas.
• Improve app security, content, and functionality.
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3. Notifications (Missing Child Alerts)
• When a child is reported missing, iSafe BD may send push notifications to users in relevant locations.
• These alerts may include the child’s name, age, photo, and last known location to help in finding the child quickly.
• Such notifications are sent only for public safety purposes and are never used for advertising or marketing.
• Users may choose to enable or disable alerts through their device notification settings.
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4. Sharing of Information
We treat your data with utmost care. However, in some cases, sharing is necessary:
• Law Enforcement: If a case requires urgent police/CID intervention, we may share necessary details.
• Advisory Panel: Psychologists, teachers, or cyber experts may access anonymized reports to provide guidance.
• With Your Consent: Any optional data you agree to share will only be shared as per your choice.
We do not sell, rent, or trade your personal data with third parties for marketing.
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5. Data Retention & Deletion
•Data is retained only as long as necessary to resolve cases or as required by law.
•Users may request data deletion or account removal anytime via
•After resolution, reports may be anonymized for research and awareness purposes.
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6. Security of Data
We apply strong technical and organizational measures to secure data, including encryption, secure servers, and restricted access.
However, no digital platform can guarantee 100% safety. Users are encouraged to also practice safe online behavior.
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7. Children’s Privacy
• The App is designed mainly for teenagers (13–19 years).
• Children under 13 should use the App under parental or guardian supervision.
• We do not knowingly collect data from children under 13 without parental consent.
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8. User Rights
As a user, you have the right to:
• Access, correct, or update your personal information.
• Request account or data deletion.
• Withdraw consent for optional data collection at any time.
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9. Legal Compliance (Bangladesh)
• All complaints and reports made via iSafe BD are processed in line with the Digital Security Act 2018 and applicable Bangladeshi child protection laws.
• Users may also directly file a General Diary (GD) at the nearest police station.
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10. Policy Updates
This Privacy Policy may be updated periodically to reflect new features, security practices, or legal requirements. Users will be notified via the App or website when changes occur.
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11. Contact Us
For any concerns about privacy or data usage, please contact us:
Email: support@isafebd.com
Website: www.isafebd.com
Address:
Immense Hut Ltd,
Goalabazar, Osmaninagar, Sylhet, Bangladesh
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Our Commitment :
Your trust is our greatest responsibility. iSafe BD exists to ensure that no child or teenager feels alone when facing cyberbullying, online harassment, or real-world safety threats. We promise to protect your privacy while providing you the tools and support you need.
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